Questions, Answered Straight

Just an outside tap for water. My pressure washer is petrol-powered, so I don't need your electricity at all. No outside tap? Mention it when you book and we'll work something out.

A typical single driveway takes two to four hours including treatment and tidy-up. Patios are similar. Big drives or heavy black spot can take most of a day; I'll tell you honestly when I quote.

Not necessarily. As long as I can get to the area and there's an outside tap, you can be at work and I'll send photos when it's done. Plenty of customers do exactly that.

Everything's rinsed down: windows, walls, plants. All weed waste, clippings and bags go in the van and come with me. Your place is left tidy, not just the bit I cleaned.

Not with the right equipment and pressure. I use a rotary surface cleaner that keeps pressure even, adjusted for the surface. Block paving, tarmac, sandstone and resin all get different treatment. Damage happens when people use a pinpoint lance at full power.

Yes, as standard, not as an extra. Once the paving's dry, kiln-dried sand is brushed into every joint. It locks the blocks and slows the weeds right down.

Black spots (lichen), yes, with a biocide treatment that kills them before cleaning. Oil stains: fresh ones lift well, and old baked-in stains fade dramatically but can leave a faint shadow. I'll always tell you what to expect before you book.

I use biodegradable professional treatments, everything's rinsed thoroughly, and I take care around borders, lawns and ponds. Keep pets and children off until the surface is dry, the same common sense as any cleaning product.

No. Roof work needs scaffolding or specialist access equipment; it's a different trade. I stick to what I'm genuinely best at: ground-level surfaces and gardens. Anyone who'll 'do the roof while they're there' without proper access kit is someone to avoid.

Yes, fully insured with public liability cover on every job. Commercial customers can have proof of insurance and a risk assessment before work starts.

Derby, Nottingham and the East Midlands, including Burton upon Trent, Loughborough, Ilkeston, Long Eaton, Belper, Chesterfield and Ashbourne, plus everywhere in between. If you're nearby but not listed, just ask.